Our Team
Only experienced people because only experience matters
When you engage Experience Matters you are engaging a team with many years of experience in diverse areas of business – it shows in our faces! The people who scope the work do the work, it is not handed over to young graduates. Each project team is built from consultants who have the most relevant experience for the project at hand. Every consultant engaged has a minimum of 20 years experience in their area.
When sitting around the table with our team, you are with people who have been helping business reduce the risk associated with poor information management for many years. They can draw on their experience to tailor a solution that meets the specific needs of your organisation. The way information is used and the people who are using it is unique to every organisation – so we draw on broad business knowledge and overlay the requirements of the specific project to get the best result. The team of consultants is led by James Price.
Our Leadership Team
James Price – Founder and Managing Director
James formed Experience Matters in 2000 and has worked passionately to transform business through recognition that the data, information and knowledge of an organisation are assets that should be managed in the same way that their finances are managed.
He has been at the forefront of educating business leaders at Board and C-Suite level to drive the need for change from the top down. He is a joint leader of multi-national research projects into;
- the “barriers to and the benefits of managing data, information and knowledge as a business asset” that has been described by Gartner, the world’s most influential IT industry advisory firm as “ground breaking” Read more.
- the “business impact that Information Assets have on organisations”. Read more.
To develop better understanding amongst emerging business leaders James designed, developed and delivered a lecture series on the topic of Data Privacy, Governance and Quality to postgraduate students of the Business School of the University of South Australia.
He is internationally recognised as a peer reviewed author of, and a keynote presenter to, business and academic journals and conferences. In 2022 James was lead author of a book, “Information Asset Management”, based on ethics approved, peer reviewed research, was published by Routlage. It explains why it is important to govern and manage an organisation’s data, information and knowledge the way they manage their money.
James is the Chair of the Data Leaders, a world wide volunteer group of some of the greatest minds in this space.
Jean Ciancio – Marketing & Partner Engagement Manager
Jean Ciancio is a dynamic and creative marketing professional with a strong strategic mindset, excelling in planning and execution. She combines her innovative thinking with a structured approach to deliver impactful marketing initiatives. Her ability to craft and execute strategies that align with business objectives ensures that brands achieve meaningful engagement with their audiences. Jean thrives on collaboration, working closely with stakeholders and clients to build strong relationships that drive growth, trust, and long-term success.
With a deep passion for events, audience experience, and research, Jean creates immersive and high-impact experiences that leave lasting impressions. Her expertise in event planning and execution ensures seamless delivery, while her keen understanding of audience engagement fosters meaningful interactions. She is dedicated to creating spaces—both digital and physical—where people connect, ideas thrive, and partnerships flourish. Jean’s ability to blend creativity with data-driven insights makes her an invaluable asset in shaping innovative campaigns and fostering genuine engagement within communities and industries.
Connect with James or Jean.
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