RenewalSA
Project
Development of Renewal SA’s IT Strategic Plan.
Process
- Organisation research
- Interactive planning using Six Hats methodology
- Prioritisation of projects and development of Strategic Plan
- Placement of IT Manager
- Specification of project requirements and evaluation of proposals
- Implementation of measurement metrics
- Management of human change through reporting, education and training
Results
Original situation
- Two person team managing IT
- Dissatisfaction with IT response
- 7 hours per day of emergency support
- 192 different software packages of various versions
- 55 employees, 150 users
- Some applications slow
- IT assets unrecorded and under-utilised
- Technology and Science parks isolated
After 12 months
- One person managing IT
- High satisfaction with IT
- < 1 hour per day plus development
- 24 packages in a standard
environment - 55 users plus 10 groups
- Applications fast and efficient
- Assets utilised or disposed of
- Parks technically integrated
Benefits
Over $178,000 worth of quantifiable, financial benefits identified in the first year.