Development of Renewal SA’s IT Strategic Plan.


  • Organisation research
  • Interactive planning using Six Hats methodology
  • Prioritisation of projects and development of Strategic Plan
  • Placement of IT Manager
  • Specification of project requirements and evaluation of proposals
  • Implementation of measurement metrics
  • Management of human change through reporting, education and training


Original situation
  • Two person team managing IT
  • Dissatisfaction with IT response
  • 7 hours per day of emergency support
  • 192 different software packages of various versions
  • 55 employees, 150 users
  • Some applications slow
  • IT assets unrecorded and under-utilised
  • Technology and Science parks isolated
After 12 months
  • One person managing IT
  • High satisfaction with IT
  • < 1 hour per day plus development
  • 24 packages in a standard
  • 55 users plus 10 groups
  • Applications fast and efficient
  • Assets utilised or disposed of
  • Parks technically integrated


Over $178,000 worth of quantifiable, financial benefits identified in the first year.

Would you like to maximise the value of your information assets and reduce business risk?

This is not an area that is widely understood, so we are happy to help educate.

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