Renewal SA

Project

Development of Renewal SA’s IT Strategic Plan

Process

• Organisation research
• Interactive planning using Six Hats methodology
• Prioritisation of projects and development of Strategic Plan
• Placement of IT Manager
• Specification of project requirements and evaluation of proposals
• Implementation of measurement metrics
• Management of human change through reporting, education and training

Results

Original situation	After 12 months
Two person team managing IT	One person managing IT
Dissatisfaction with IT response	High satisfaction with IT
7 hours per day of emergency support	< 1 hour per day plus development
192 different software packages of various versions	24 packages in a standard environment
55 employees, 150 users	55 users plus 10 groups
Some applications slow	Applications fast and efficient
IT assets unrecorded and under-utilised	Assets utilised or disposed of
Technology and Science parks isolated	Parks technically integrated

Benefits

Over $178,000 worth of quantifiable, financial benefits identified in the first year.