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Information & Knowledge Management

Do these sound familiar?

  • “Our current information management practices are getting in the way of doing a better job”.
  • “We are just running out of space”
  • “Staff store files on their personal drives and no-one else can find them”

Searching and not finding can be one of the most frustrating and time wasting activities there is.

How EM can help

EM can help make the complicated tangle of corporate information much simpler and help you to:

  • Find what you are looking for, fast
  • Present it the way you need it
  • Keep everyone informed
  • Respond to requests for info
  • Undertake discovery

EM can work with you to:

  1. Develop your Information Management Principles – a high level framework that defines how your organisation’s information management should work
  2. Identify and evaluate current information management practices via a Health Check
  3. Develop a roadmap for how to improve


The benefits of effective information management include:

  • Improve risk management and compliance
  • Minimise physical storage space
  • Reduce costs
  • Eliminate double-handling

Knowledge Management is about connecting people to people, and people to information.

It focuses on the creation, sharing, retaining and repurposing of knowledge for the benefit of the organisation.

Knowledge Management is a holistic approach that encourages sharing of information and knowledge. It enhances business processes, technology and culture in-line with the organisation’s strategic direction. 


At a business level, this sharing of knowledge tends to result in improvements in quality, responsiveness, innovation, competitiveness and asset value.

Experience Matters offers:

  • Knowledge Management Education
  • Knowledge Management Strategies and Roadmaps
  • Knowledge Management Solution Specification
  • Knowledge Management feasibility studies, business cases and performance management
  • Knowledge Management project scoping and project management
  • Knowledge Management communication and change management

Contact us to find out how we can help you with managing your corporate knowledge.