A low level of maturity exposes a high level of risk
Most organisations have no idea of the level of maturity of their information management practices. Do you?
An Information Maturity Assessment provides an appraisal of an organisation’s data, information and knowledge management culture and practices which can then be used as a basis for improvement. Our Information Maturity Assessment runs a thorough review of your current Information Asset management environment, taking into account business drivers and strategic goals. These are evaluated against agreed appropriate standards and benchmarks. This process establishes the importance of data, information and knowledge management in your organisation and focuses attention on the business benefits that could be achieved by improving your procedures, tools, systems, practices and resources. It also helps determine the level of risk your organisation faces as a result of poor information management.
How is our Maturity Assessment conducted?
Experience Matters assesses your current Information Asset management practices through a survey which looks at how data, information and knowledge is created, received, captured, employed, shared, stored and disposed of, in your organisation.
The Maturity Assessment covers 10 key areas;
- The potential Benefits that good Information Asset management contributes
- The Executive Awareness that data, information and knowledge is a vital business asset to be managed as such
- The Business Environment encompassing the management of the business as a whole including genuine accountability for Information Assets
- The Leadership and Management that establishes a structure for, and culture of, valuing and managing Information Assets
- The Information Environment including Information Asset governance, instruments and management
- The ability of the Information Systems to deliver the right information to the right people at the right time for the right purpose
- Staff’s Information Behaviours which can introduce risk and waste on one hand and profitability, competitive advantage and staff morale on the other
- Information Quality in terms of accuracy/correctness, availability/timeliness, completeness, currency, relevance/applicability and fitness for purpose
- Information Performance in terms of how well data, information and knowledge is exploited for business benefit
- The Justification of data, information and knowledge management initiatives
Hard questions will be asked in order to expose and explore the organisation’s strategy, culture, experiences and thought processes. We use file scans, surveys and workshop environments to ascertain perceived and actual behaviours, create the corporate conversation, facilitate discussion and trigger enterprise-wide understanding of the issues. We engage the senior management team, raising executive awareness, and garner support for improving information asset management pratices.